We were so fortunate to find Natalie and Derek, and have their wonderful help and support as we faced a very difficult market for buyers last year (2013). They were always available to answer our questions and to take us around to open houses. Their advice was invaluable, both in terms of the contract negotiation and valuation of the properties that we were seeing, but also in terms of helping us talk through our needs and translate that into an understanding of what type of house we should look for. One thing that we particularly noted with Derek and Natalie is that all of the other realtors that we met at open houses and when we submitted offers had heard of them, and thought very highly of them. While it is hard to quantify, we certainly felt that their respect and reputation in the community helped our chances.
After several months of looking, we found the perfect place, but then had to further rely on Derek and Natalie to help us negotiate with the bankruptcy court, since our seller filed for bankruptcy right before accepting our offer. Once again, they were responsive, thoughtful, and supportive throughout that whole process.
We have recommended Derek and Natalie to friends, and will continue to do so, and we look forward to working with them again in the future!