We were lucky enough to be referred to Natalie Rome and her partner Derek Chin and I cannot say enough good things about our experience working with them. Natalie was our primary agent, but we also worked with Derek as a back up so there was never a time when we didn’t have someone available to us. In what can be a trying market here in SF, Natalie and Derek’s professionalism, network of contacts, and knowledge of the area made it possible to get us into the home of our dreams and I am so grateful to them for helping us get here! My husband worked in real estate in the past and had very high standards for what we should expect from an agent and Natalie and Derek never failed to deliver. There is no question that they deserve the highest possible review from us as they worked so hard to get us the home that we were looking for.
The idea that a client of Natalie and Derek’s is always a client is one that they take very seriously and even now years after having bought our place I still ask them for referrals for repairs and they get back to me as quickly as if I were a new customer. Derek once helped me to resolve a misunderstanding with a contractor a year after we bought our place!
I regularly refer friends to Natalie and Derek as I am confident that working with this team of agents will get you the home you want. As well as being amazing agents, Natalie and Derek have the kind of presence that you want to have with you while going through some of the harder moments in buying a home. They are talented at what they do clearly, but they are also great people who we really came to consider friends. I can’t imagine a better team to work with. At the risk of being redundant, being referred to these two was one of the best things that could have happened to us as home buyers in SF. Thank you Natalie and Derek, we love our place!!