
We toured so many apartments. I was on a budget for my first home, yet you showed me a number of places that could have worked. But then one day you excitedly called me about a place you’d seen in one of your favorite buildings, and it turned out the be THE ONE. The moment I saw the architecture, traditional details and old world charm, it felt familiar and comfortable … it felt like home. When my friends visit, they say it feels as if they are in Italy. Every time my parents visit from Naples, they bring me something for my apartment. Italy in San Francisco: I have the best of both worlds!

You did it, again. After loving the first place you helped us buy, we came to you again because with not one, but two children, we needed room to grow. Only after we moved to this new home did we realize how much more space we had. Not only can we entertain and have multiple guests stay overnight, I joke that we don’t ever need to throw anything away … Caroline doesn’t think that’s funny. The views and outlook are serene, and we can even see the house we lived in where both of our daughters were born.

We couldn’t have asked for a more perfect first home. We deeply desired being in a thriving community where we had quick access to the arts and culture scene. We love walking out our door and experiencing the vibrancy of this amazing city. But we also cherish the calm, respite of our spacious home where we can spend time together as a family. You guys really listened.

We babysit our granddaughter on Saturdays while our daughter and son-in-law are taking a karate class. She enjoys climbing up the stairs in this house, and we have a lot of fun at the small playground. I wanted to let you know that you made all of us happy and satisfied. I guess you like this job because you have this power!
Thank you to Natalie and Derek for the best experience
more “Thank you to Natalie and Derek for the best experience”
We could not have asked for more, and cannot recommend highly enough
Natalie communicated often and seemlessly with us while organizing and overseeing the excellent execution of the many necessary steps of selling our Cole Valley condo unit.
The vast network of professionals she has to help with everything from repairs to staging, inspections and finally closing made a seemingly daunting process so smooth and easy.
Throughout the entire process Natalie just was a dream to work with. She kindly guided us with expert knowledge and honesty. We could not have asked for more, and cannot recommend her highly enough.
more “We could not have asked for more, and cannot recommend highly enough”
I couldn’t be happier with the way everything turned out
I wasn’t exactly in the market for a condo in SF- I had considered it a couple times over the last few years but quite frankly, was intimidated by the process and decided it was easier to just keep throwing money into my rent. Just when I had become comfortable with the idea of renting for the rest of my life, the unit right above my apartment hit the market and I decided it was fate and I had to at least look into it. I was connected with Mo through a friend of a friend and from the first conversation I had with him, I felt comfortable and confident that he would guide me through the process and had my best interest in mind.
He not only served as my agent but at times I joked he felt like my therapist, helping me to weigh the pros and cons of proceeding putting an offer in on this place vs shopping around to look at other condos vs the possibility of just continuing to rent. Through our discussions it became clear to me that the stars had aligned and I had to move forward at least trying to buy this home. Within a week I had an offer in that was accepted- faster and easier than I could have ever imagined.
While I understand not everyone can be lucky enough to have the unit directly above them hit the market and have the opportunity to purchase it, I whole heartedly believe that whatever situation may arise, this team will work to help you make the best decision and support you through one of the biggest life changes you can experience.
Huge thank you to Mo and the whole team!
more “I couldn’t be happier with the way everything turned out”
Over the years, Derek and Natalie provided invaluable guidance
more “Over the years, Derek and Natalie provided invaluable guidance”
You won’t be disappointed with Natalie and Derek
Perhaps most important, the marketing and pricing strategies were spot on and resulted in a sale price well beyond even our most optimistic expectations.
Natalie took the lead on our sale and suffice it to say we had some surprises along the way that made the sale more complicated than we expected. Natalie took it all in stride. She excelled at working with the buyer’s agent/team and steadfastly managed the deal over the finish line.
Steph (the staging team) and concierge service were wonderful (our house looked amazing!!) and we were extremely pleased with their work and the arrangement.
For most of us, our home is our biggest asset and so selling it is a *big* deal, you need an experienced professional who can manage all parties and aspects of the sale. You won’t be disappointed with Natalie and Derek.
Natalie and Derek were an absolute dream to work with
Every single listing agent I met, smiled and shared a story with me about a recent transaction they made with Natalie and Derek and told me how wonderful they both are. When we finally entered into a contract on my condo they were a fierce advocate for me every step of the way. The HOA I entered into was run quite casually, which led to a few potential bumps along the way with loan approval — but Natalie talked with the loan team to figure out what they needed, drafted her own version of an HOA budget for the upcoming year and then submitted it to the HOA President who reviewed and approved it. Waiting for the HOA president to get this done could have stalled my closing date, but Natalie made sure to get it done. I am beyond grateful and still in awe that my dream of ownership in San Francisco has come true.
I owe it all to Natalie and Derek. I cannot recommend these two enough- seriously just call them now if you’re looking for the best.
more “Natalie and Derek were an absolute dream to work with”
We totally put our trust in the team’s advice and judgement and they came through
more “We totally put our trust in the team’s advice and judgement and they came through”
Natalie and Derek were an absolute dream to work with
I am a first time homebuyer, with a limited budget that made finding a place in San Francisco a bit of a challenge. Moreover, I entered into the market in the midst of the covid pandemic. Natalie was my main point of contact throughout my many months of trying to find the perfect place in my less than perfect price range. She answered every one of my millions of questions quickly and thoroughly. Derek was an equally great second- filling in for Natalie and spending a day with me at a home inspection. His calm presence and conversation kept me at ease during a very stressful day. Every single listing agent I met, smiled and shared a story with me about a recent transaction they made with Natalie and Derek and told me how wonderful they both are. Natalie was honest throughout the entire experience- telling me what I should look for in the disclosure packets, and when I should let a house go because of something she noticed. We wrote quite a few offers together and as I started to feel the hope and dream of ownership slipping away from me, Natalie was there to remind me that other places would pop up. When I asked tough questions about different types of ownership ( TIC’s) she answered to the best of her ability and even found an online class for me to attend to learn the ins and outs of this nuanced type of ownership. When we finally entered into contract on my condo she was a fierce advocate for me every step of the way. Even going to the condo with a team to troubleshoot the gas fireplace that we couldn’t seem to figure out during our previous visit. The HOA I entered into was run quite casually, which led to a few potential bumps along the way with loan approval- but Natalie talked with the loan team to figure out what they needed, drafted her own version of an HOA budget for the upcoming year and then submitted it to the HOA president who reviewed and approved it. Waiting for the HOA president to get this done could have stalled my closing date, but Natalie made sure to get it done. I am beyond grateful and still in awe that my dream of ownership in San Francisco has come true. I owe it all to Natalie and Derek. I cannot recommend these two enough- seriously just call them now if you’re looking for the best. Natalie and Derek were an absolute dream to work with.
more “Natalie and Derek were an absolute dream to work with”
Derek & Natalie knocked it out of the park
Any Realtor® can show you property, present an offer and, to differing degrees, negotiate on your behalf. Our time with Derek & Natalie, although fairly short and efficient, was complicated. First, the market is tight in the neighborhoods that appealed to us. Second, we made an offer, had it accepted, and went to contract, all within 24 hours…..THEN the complications (self-inflicted!) started. We had buyers’ remorse. Derek talked us off the ledge, spoke with the listing agent on our behalf, and had them return our contract deposit. FURTHER, he negotiated on our preferred choice (which was previously under contract with someone else) for substantially less $ than we would have had to pay a week prior.
What’s also important to note is that Derek knew each and every listing agent for the properties that we toured. There is no doubt that these relationships, and the quality of his reputation, allowed for productive, fair and efficient negotiations at each step along the way.
It is perhaps worth noting that we have completed more than 20 residential sales and purchases in California and elsewhere. We have seen the value that a great broker brings to the table—and Derek and Natalie rose to this challenge. We ABSOLUTELY recommend them.
Truly delivers top-notch service
I am a former real estate agent in SF. I could have represented myself, or selected from any one of dozens of great real estate agents in town. But for my property, I chose Natalie and Derek as my listing agents. Why? They’re the best. They’re pros. They do it all. And, no matter how high the stakes are or how stressful the situation, they treat all parties in a transaction with honesty, kindness, and respect.
Okay, so. My top-floor condo in Mission Dolores was beautiful in many ways but needed a facelift for 2021. Natalie and Derek recommended a $24k remodel and $8k in staging. As an agent, I’d recommend this type of thing to others all the time. Now it was my turn to be on the receiving end. Gulp. But of course, I went for it.
I was out of town, and, after we agreed on what would be done, Natalie, Derek, and their stager managed everything. The handyman, the painters, the inspections, the countertop installers, etc. Then the condo was professionally cleaned, staged, photographed, and marketed online.
Then…well. The tough part. Relations with the neighbors in the 2 other condos in the building were hostile. They tried to undermine the transaction every step of the way, including implied threats of legal action against me (each neighbor was a lawyer, of course!).
Natalie and Derek were my steadfast intermediaries. They helped me see the long game of a successful sale, and let go of my primal urge to fight back. I even, at their encouragement, made small concessions to the neighbors to smooth relations. Not easy for my personal style, but I trusted them, followed their lead, and it worked like a charm!
Open houses, broker tour, and BAM!!! 3 offers. We ended up $250k+ over asking. And this is COVID shocked SF, where demand was sagging.
Yeah, so…if you want an incredible real estate transaction, where even the most turbulent waters are handled with expertise and with grace, look no further. Natalie and Derek are your team. That is…if they don’t already have a waiting list!! ;-)
I still smile thinking about how amazing they were. You will too if you’re lucky enough to work with them.
We are so grateful for their help
Derek & Natalie are amazing! We were buying our first house & did not know what we were doing. They were so patient. They helped us understand the process & we found the perfect place with the perfect timing. We are so grateful for their help. Their knowledge & expertise made the difference in not gettingmore “We are so grateful for their help”
An amazing team to work with
Responsive, knowledgeable, and experienced Realtor®
I texted Natalie every second for the past three months and she was always cheery and knowledgeable in her responses. They know their business backward and forward and will take great care of you.
Natalie Rome and Derek Chen! Your search for a stellar realty team….is OVER!
more “Natalie Rome and Derek Chen! Your search for a stellar realty team….is OVER!”
Helped us navigate through some tough decisions and information
more “Helped us navigate through some tough decisions and information”
We wholeheartedly recommend the services of Natalie and Derek.
We primarily met with Derek, who is a class act in every way. He worked diligently to sell our condominium in the midst of the pandemic. We were impressed by the staging, marketing, communicating and strategizing to get us to a sale, all completed with humility and integrity. We wholeheartedly recommend the services of Natalie andmore “We wholeheartedly recommend the services of Natalie and Derek. “
I had a fantastic experience working Natalie and Derek!
They were very patient as I had numerous different iterations of the property type that I wanted to buy. We ended up discovering an off market unit that I would not have been able to find with anyone else. They seem to know anyone and everyone in the business from being able to help me secure a specific type of loan for the unit I bought all the way to getting me an interior designer.
I really enjoyed working with their team and would absolutely buy with them again!
more “I had a fantastic experience working Natalie and Derek!”
We felt confident, in control and like you absolutely had our best interests at heart with minds full of expertise
This is just to say: you’re great and we compare everyone we work with to you and your approach.
We kicked off a relationship with a new broker/financial planner this morning. And, in short, the Zoom call didn’t go exactly as planned and I think we had a mismatched set of expectations. All will be perfectly fine. But as Dan and I were debriefing to figure out what went wrong and how we should give feedback to set things right, we immediately started comparing that call to our first meeting with you.
We reflected at how professional and accommodating you were when we came by your office for our first meeting. You spent plenty of time zoomed out and setting context on how looking for a house works, what our relationship with you would look like, what kinds of things to expect and how to think through tough questions. We could feel, immediately, that you had a “No stupid questions” policy and that your interactions with us were rooted in the knowledge that, sure, this is a business transaction: but one that is incredibly personal to us and will have a huge impact on our lives. From first meeting to closing, we felt confident, in control and like you absolutely had our best interests at heart with minds full of expertise.
All of this is to say: you all are amazing. Sometimes you don’t realize how good you’ve got it. I hope you all have a wonderful weekend. <3
I had a wonderful experience
Natalie and Derek helped us navigate several things at the same time: (a) COVID guidelines for touring properties; (b) COVID market patterns and lending requirements; and (c) being first time buyers who were, at times, overwhelmed by the process.
They were strong in communication, responding quickly and productively. Perhaps more important, however, was their ability to listen – to understand what exactly we were looking for in terms of features, budget, location, and timeline (even through Zoom calls!).
We started slow, but picked up pace once we got serious. Derek toured us around several properties throughout and we discussed each in detail. Ultimately, we ended up in a condo that we love, after “losing out” on an earlier offer on a different property. As they reassured us then, “Don’t worry, we’ll find another that feels even better.” They were right.
Natalie and Derek are an awesome duo
They recently sold our SF condo during a very complicated time (covid). They were extremely reachable and knowledgeable about the market. Moreover, they were levelheaded and a fantastic sounding board to navigate to a great outcome. We would recommend them to anyone looking for representation in SF. They ran a great process start tomore “Natalie and Derek are an awesome duo”
Would highly recommend them to anyone
The best team!!
Natalie and Derek also were able to zone in quickly into our needs and helped us navigate the tricky decision-making processes.
We had a wonderful and effective working relationship. It always felt like Natalie and Derek went out of their way to prioritize our needs, and one of them was continually available to address questions, work through messy situations, or just talk through random worries along the home-buying process. Their long-term expertise and relationships with dozens of other people in the local industry meant that we were always hearing about new offers off-market and even getting small favors from other realtors® when we did home visits.
Natalie and Derek also were able to zone in quickly into our needs and helped us navigate the tricky decision-making processes. Having never done this before (again, first home), it was absolutely crucial to have them along to explain every bit of the process but also help us make small decisions based on how well they understood our needs.
You can count on Derek, Natalie and Geneva to always be prompt, courteous, respectful, creative, knowledgeable, and professional.
I recommend Derek and Natalie to anyone looking to buy
He knew I would be a hard person to shop for so gave me access to a portal to search homes. Meanwhile he knew my requirements and was keeping his eyes and ears open. I found one that I liked and Derek immediately went to work to navigate the process for me and kept me informed and was emphatic with me when I needed to take an action and explained why the action was needed.
The whole process was intimidating and stressful due to timing and he adapted to my buying style and kept things calm which I found that very helpful.
I knew the reality was my first offer might not be accepted and I may have to settle for another house. Derek confirmed that reality check but did say we will do everything possible to present an attractive offer to the seller.
From the moment I called Derek to closing was very fast and it was during a point when the market was about to hit new highs. I looked at a total of 8 houses over a weekend. The first one was the one I fell in love with and really wanted to make my home. Derek and Natalie helped me make my first and only offer on that first house I saw which ended up being accepted by the seller. I am glad I didn’t have to go through the ordeal of losing a bid and restart the process over and again. The stars aligned for me.
I recommend Derek and Natalie to anyone looking to buy. I’m sure they are just as good for sellers too.
more “I recommend Derek and Natalie to anyone looking to buy”
We are so grateful for Natalie & Derek–their professionalism and knowledge, as well as their kindness and support.
Thankfully, with Natalie & Derek, you get a team of experts who not only know the ins-and-outs of this market like no other… they are also great at coaching and supporting you throughout the entire (often emotionally draining) process.
These two patiently guided us through our first open houses, helped us understand disclosure packages, and of course were instrumental in making our offers. Their sense of strategy and timing is impeccable, and after several attempts (and helpful learning experiences), we had an offer accepted on what turned out to be our dream place.
Their support doesn’t end there, of course. Natalie & Derek were extremely responsive during the escrow process, and so proactive in their communications with our loan officer and other parties that we closed without a single hiccup.
We are so grateful for Natalie & Derek–their professionalism and knowledge, as well as their kindness and support.
Respectful, knowledgeable, patient, communicative and fast.
more “Respectful, knowledgeable, patient, communicative and fast.”
Great to work with them!
I worked mostly with Derek, and it was a whirlwind of learning and excitement the whole time. I felt like we were always on top of new listings coming out, and got to see the whole range of “just good enough” to “dream home” together. Derek had a great sense of the market and what it would take to be competitive. I really appreciated his instinct in feeling out and helping me discover what I really wanted as well. And when the time came to go for it, the speed of execution was really impressive – first showing to offer accepted in the same day, only 6 weeks from when we had first introduced ourselves too!
Afterwards, Derek and Natalie proved to be really helpful resources as well, throughout the closing and move-in process. Great to work with them!
Natalie and Derek are absolutely top notch.
Hire them, you’ll be glad you did.
If they give you a suggestion on a change/staging, etc so your property shows nicer, don’t think about it too much….just go with it. There is a reason why they are so successful. They know their stuff.
Both are very nice people and will make sure you feel comfortable and informed throughout the process. Did I say they are very nice people?…..
Hire them, you’ll be glad you did.
From the initial call, I already felt at ease.
We closed on our house in 74 days from the day we began our search. How amazing is that?! In this competitive market, their combined years of experience, good rapport with those in the industry, and persistence, made them invaluable. I never felt like I was being pushed, they always were available to us, and their sense of humor really helped with the ups/downs of house-hunting. We could not have found a better team.
We are so grateful that we found you, Natalie and Derek! We could not have done this without all of your help, encouragement, and advice!
Now I have a home that I am happy to walk into at the end of every day.
more “Now I have a home that I am happy to walk into at the end of every day.”
We are so grateful to have found them!
Professional, proactive, available and oh so generous, Derek & Natalie transformed the crazy scary process of buying a home into a safe journey. It was such a relief to know we were guided by people we really had our best interest at heart. We are so grateful to have foundmore “We are so grateful to have found them!”
Simply put, you would be foolish not to hire them as your agents.
more “Simply put, you would be foolish not to hire them as your agents.”
The absolute best!
At the same time, we were looking to purchase a property in Marin, an area that he was not as familiar with. He was enthusiastic and confident and took us on a tour of properties in Marin County visiting 6 properties on a rainy Sunday afternoon. At the end, when we did find a property we wanted, he stepped into action, spoke with the listing agent and helped to seal the deal. He is an extremely good negotiator and has excellent people skills, working to have a win-win situation throughout the process. He stayed cool even when there were bumps and challenges to finish the deal. I am so impressed with his skills in getting the job done. I think the world of Derek and would recommend him to anyone looking for a great real estate agent. We truly couldn’t have done it without him. He is the absolute best!
An absolutely magical, almost effortless experience.
A bit of background: Derek was the selling agent when the building we currently live in was sold a few years ago. As renters, we were extremely nervous about the sale as we didn’t want to move out of our beloved flat. Derek worked with us and supported us through the process, and we did get to stay after all. We’ve been in touch as friends ever since.
A week ago, my dream house hit the market. My husband saw the listing online and without skipping a beat I called Derek. 1 sleepless, excitement-filled week and a half later, it’s OURS – and against all odds. As first time buyers, we had no idea what we were doing but he was there every step of the way. We went to all the open houses, and he kept in constant contact regarding his thoughts about the market, the condition of the home, and answered any questions I had (which were abundant and constant – sorry Derek!).
His persistence coupled with our enthusiasm won over other, higher offers. Derek is polished yet warm; his utter confidence in us, his honesty, and his willingness to be there when we needed him made this an absolutely magical, almost effortless experience. Derek brought us home.
They are the consummate professionals and will always go the extra mile for their clients. We truly could not have done it without them!
Fast forward 10 years and Natalie has become even more amazing thanks, in part, to her partnership with Derek. When we called them, our situation was a bit different this time around and we knew we needed a solid team to devise the best plan to not only sell our home (with children ages 3 & 6 in tow) in one of the frothiest, craziest markets in the US but more importantly find a NEW home in that same crazy market.
Not only are Natalie & Derek an amazing duo who truly do put their “Client’s First”, but they also have the relationships to make things happen and quickly. They bring the entire package to the table, financing references, organizers, stagers, movers… and most important of all, they are overwhelmingly respected and adored by their fellow agents.
Natalie & Derek not only helped us successfully navigate the staging and sale of our condo (while still living there and in record time) but thanks to their perseverance and dedication they helped us find our dream home, which we were ready to pass up before they convinced us to take a look. And if all that wasn’t enough – it came down to their relationship with the brokers on the other side that sealed the deal!
Buying/Selling/Moving is stressful enough, but Natalie and Derek make it as easy as possible & their delightful personalities help put you at ease and make it as fun as possible. They are the consummate professionals and will always go the extra mile for their clients. We truly could not have done it without them!
You will not be sorry if you work with Derek and Natalie!!! They are the BEST!
more “You will not be sorry if you work with Derek and Natalie!!! They are the BEST!”
Thank you Natalie & Derek – you are truly remarkable professionals!
more “Thank you Natalie & Derek – you are truly remarkable professionals!”
Absolutely outstanding professionals providing comprehensive services and yielding terrific results.
I wish them the best of luck in their careers and know exactly where I’m going when I’m ready to buy again.
Look no further, Derek Chin and Natalie Rome are the Realtors® for you.
Even with several properties on his schedule, Derek always made me feel like his only client. He was accessible at all hours. Whether by phone, text or email, I could always rely on a prompt reply.
They constantly provided me with schedule updates and an explanation of the process. They had a reliable network of resources to successfully sell my house.
Derek and Natalie provided me with the assurance that my transaction would be handled properly and professionally. I’m completely satisfied with my experience and would definitely look to them again for any future real estate needs.
more “Look no further, Derek Chin and Natalie Rome are the Realtors® for you.”
The perfect real estate agent we have ever encountered!
His strategy to sell our home for the most money was simply amazing! It worked! We got three bids above and over the price we asked. We got a 10 day close all cash as well! Our place hadn’t even gone on the market before we had all these offers. I believe total, it took about a week and a half before it sold. He catered an event at sunset one evening before placing it on the market to showcase our property, decks and the views. He also held open houses to let people see what was coming on the market shortly. This was just over the top from our previous experiences, in the way a company usually conducts business in the real estate market. Also he placed our property’s pictures onto the best websites that would market it to sell it the quickest and it worked. His brochures were the best we had ever seen, with floor plans in velum included. He was courteous, respectful, honest, a person of high integrity, high intelligence, patient, kind, understanding, and such a pleasure to work with. We cannot say enough great things about him! He was just the perfect real estate agent we have ever encountered! We are so thankful for this strong, smart man that helped us successfully sell our property!
more “The perfect real estate agent we have ever encountered!”
I’d be happy to recommend them to anyone interested in buying or selling in San Francisco!
more “I’d be happy to recommend them to anyone interested in buying or selling in San Francisco!”
We have recommended Derek and Natalie to friends, and will continue to do so, and we look forward to working with them again in the future!
After several months of looking, we found the perfect place, but then had to further rely on Derek and Natalie to help us negotiate with the bankruptcy court, since our seller filed for bankruptcy right before accepting our offer. Once again, they were responsive, thoughtful, and supportive throughout that whole process.
We have recommended Derek and Natalie to friends, and will continue to do so, and we look forward to working with them again in the future!
A San Francisco native and understands the ins and outs of the market here
At the time, I was quite new to San Francisco. Derek was beyond patient with me — helping me to understand the flavor of each neighborhood, plotting out a new agenda every Sunday, and accompanying me to every viewing.
Beyond being completely organized and dependable, Derek is a San Francisco native and understands the ins and outs of the market here. I was struck by how everyone we came into contact with seemed to know him (well) and like him (a lot). He was an excellent real estate matchmaker for me, and I have a light, airy, elegant condo to show for it. Thank you Derek!
more “A San Francisco native and understands the ins and outs of the market here”
They are extremely familiar with the market and have excellent contacts for all your needs.
I never actually needed to come back to SF. They handled all the details for me and just did an amazing job! They are dedicated, hardworking (with a high attention to detail), extremely knowledgeable, great at keeping the ball moving forward, and most importantly they were easy to work with and both have great attitudes!
I would highly recommend them both for either a purchase or a sale. These days it is pretty rare to come by true personalized service with knowledge and know how. That is what you get with Natalie and Derek!
more “They are extremely familiar with the market and have excellent contacts for all your needs.”
They put my best interests first. What a team!
I recommend them with zero reservation, wouldn’t hesitate to engage their help again and would tell anyone who asked just how awesome they were!
My instincts proved correct! Natalie and Derek were ideal guides and partners throughout our journey. They helped us narrow the field of where to live and what to buy, helped us assess values, kept us from places that just didn’t make sense, and guided us on how to bid. This was a stressful process and we simply couldn’t imagine having gotten better help and support than they provided.
I recommend them with zero reservation, wouldn’t hesitate to engage their help again and would tell anyone who asked just how awesome they were!!!
We had an extraordinary experience, going from listing on the MLS to close-of-escrow in only 29 days with multiple offers, all over asking price!
Throughout the selling process, both Natalie and Derek were instrumental in our successful sale, providing sage advice for various inspections, marketing strategies, and final sale/escrow. They were very respectful and worked well with our tenants. They are great communicators and they are very organized – so our experience was amazingly simple. Moreover, from the start to the finish, they followed through on every detail of the marketing, sale and escrow process.
We had an extraordinary experience, going from listing on the MLS to close-of-escrow in only 29 days with multiple offers, all over asking price!
We would highly recommend Natalie and Derek for your real estate dealings. They work hard to make your real estate transactions easy, simple and lucrative. And they are a joy to work with.
I regularly refer friends to Natalie and Derek as I am confident that working with this team of agents will get you the home you want.
The idea that a client of Natalie and Derek’s is always a client is one that they take very seriously and even now years after having bought our place I still ask them for referrals for repairs and they get back to me as quickly as if I were a new customer. Derek once helped me to resolve a misunderstanding with a contractor a year after we bought our place!
I regularly refer friends to Natalie and Derek as I am confident that working with this team of agents will get you the home you want. As well as being amazing agents, Natalie and Derek have the kind of presence that you want to have with you while going through some of the harder moments in buying a home. They are talented at what they do clearly, but they are also great people who we really came to consider friends. I can’t imagine a better team to work with. At the risk of being redundant, being referred to these two was one of the best things that could have happened to us as home buyers in SF. Thank you Natalie and Derek, we love our place!!
Professional, courteous, extremely knowledgeable, and kind.
more “Professional, courteous, extremely knowledgeable, and kind.”
Wonderful to work with
Power team Natalie and Derek know the market inside out, passioned about their beloved city they have incredible knowledge and are wonderful to workmore “Wonderful to work with”
I trust them implicitly and will continue to have them help us
more “I trust them implicitly and will continue to have them help us”
Cannot recommend them highly enough and a high integrity team.
more “Cannot recommend them highly enough and a high integrity team.”
Derek, Natalie & Geneva are a dream team.
My husband and I were first time buyers and had no idea how to navigate the Bay Area housing market. We went from first meeting to moving into our new home in less than 2 months. We weren’t in a rush, but when you have the best it can all happen quickly! We give them our highestmore “Derek, Natalie & Geneva are a dream team.”
Natalie and Derek are wonderful!
This is my second round with these guys and now I wouldn’t go with anyone else.
more “This is my second round with these guys and now I wouldn’t go with anyone else.”
We are happiest people on earth about the outcome of the sale of our house!
You were a godsend in our situation
They parlay their individual talents into a combination that inspires trust and confidence.
Finding the right real estate professional to sell your home isn’t easy. It may be the hardest part. I was fortunate to find Derek and Natalie early on, and during our first interview their knowledge and candor established a comfort zone immediately. They proposed several options regarding pricing and how to market the property, and together we arrived at what seemed the best course of action.
My situation was somewhat unique in that I was a trustee of the property, and there would be ancillary matters that would have to be addressed, such the disposition of the owner’s furniture and valuables and preparing the home for sale. Derek and Natalie were of invaluable assistance in accomplishing these tasks. Then, when it came time to list the property, their marketing strategy paid off in the form of 49 offers–all over ask–in five days. (Your results may vary, as the boilerplate caveat goes, but Derek and Natalie should be the first ones you call.)
Whoever came up with the concept of pairing real estate professionals together must have had Derek and Natalie in mind. Their teamwork, together with the thoughtful guidance each provided throughout selling experience made it both seamless and effortless. They parlay their individual talents into a combination that inspires trust and confidence, not to mention seeing your transaction to a successful conclusion.
more “They parlay their individual talents into a combination that inspires trust and confidence.”
Everything was handled in a professional and skillful manner.
From the beginning interview process through to the final closing, I had complete trust in them. They were of great help in getting my property ready for sale, with excellent suggestions about presenting the home to prospective buyers. I will definitely think of them for any future property transactions I might have and will gladly refer them tomore “Everything was handled in a professional and skillful manner.”
They are pros who communicate well and are attentive to the myriad of paperwork details involved in a transaction.
You really went above and beyond the call of duty and held my hand, calmed me down, and helped me move forward when I truly needed the support.
Thanks for doing such a great job, you both moved fast, got us a great offer, and saw it through to completion!
You guys have done such a terrific job of marketing our property and left no stone unturned!
Our experience with you was really wonderful and we recommend you enthusiastically.
Your manner was easy going, honest and straightforward. Our experience with you was really wonderful and we recommend you enthusiastically. What for many is a trying and arduous process was a rich and fun one for us. We couldn’t be more pleased with the process ormore “Our experience with you was really wonderful and we recommend you enthusiastically.”
You are awesome. Every time I started to freak out you were always able to put my mind at ease.
I contacted them and they guided me through a buying process that included an extremely spirited bidding process. There were more than 20 active bids for the property, but thanks in part to them, within two weeks of the date the house went on the market I was in escrow. Their instinctive feel for people, extensive knowledge of real estate in San Francisco and warm and easy nature made the arduous task of buying a home an interesting and pleasant experience.
Their guidance and patience enabled me to maneuver through the complex world of San Francisco’s real estate market with confidence and ease.
I would highly recommend and have the utmost confidence in them and would be happy to refer them to anyone interested in buying or selling a home or income property in the Bay Area. My only regret is that they are not here in New York City to help guide me through the quagmire of purchasing of a co-op apartment in Manhattan.
Your service deserves a ‘10’ on a scale of 1 to 10. I thank you again for a job well done!
It was a pleasure to go to open houses and say we were working with you, as it was clear you are highly respected in the San Francisco real estate world. Having you on our side in a sometimes-perplexing market, is a clear advantage to finding a home here.
And because you work within the real estate community with amazing alacrity, once we found a house we wanted to bid on, something close to magic occurred.
We could not recommend you more highly. If we needed a guide for any expedition, you would be our benchmark.
more “Your service deserves a ‘10’ on a scale of 1 to 10. I thank you again for a job well done!”
He immediately understood what I was looking for and what were my needs and expectations.
more “He immediately understood what I was looking for and what were my needs and expectations.”
They went above and beyond what you would normally expect from your Realtor®.
They went above and beyond what you would normally expect from your Realtor®. If you are interested in having incredible, dedicated people to work with in the difficult search for a home, Natalie and Derek are the ones to go with – I give them my highestmore “They went above and beyond what you would normally expect from your Realtor®.”
You are cut from a different cloth and definitely have your finger on the pulse of the market.
My wife and I buy and remodel homes in San Francisco and we come across a lot of agents…you are cut from a different cloth and definitely have your finger on the pulse of themore “You are cut from a different cloth and definitely have your finger on the pulse of the market.”
If you’re hunting around for experienced Realtors® who are compassionate and care more for their clients than their own bottom line, look no further.
What sets Derek and Natalie apart when representing sellers is their rare ability to strike a delicate balance between vigorously advocating on behalf of their clients while also graciously engaging the entire San Francisco brokerage community.
Roughly three weeks before the first open house, Natalie and Derek maximized their network of agent relationships and alerted key players in the agent community about their upcoming listing. Their clients were still living in the home so they were sensitive to the privacy needs of their seller, yet expertly managed multiple pre-market showings to us and our Buyer. Their exceptionally cooperative spirit gave us the information we needed to prepare our Buyer for what we believed would be a competitive scenario.
Their professionalism and integrity throughout the marketing period was nothing short of stellar. Our buyer was nervous about being shut out early in the process with a pre-emptive offer from another party. Natalie and Derek were clear and consistent in their communication to refuse any pre-emptive offers. They were committed to expertly preparing the property and delivering full-market exposure for the benefit of their Sellers. We knew intuitively that this was a special property. Though we were tempted to write an offer immediately, we took them at their word and they performed as promised.
In a market where homes are languishing for months with no offers, Natalie and Derek were able to summon seven offers to this property, all above the list price. Though we ultimately did not prevail, we were among the final two offers considers and we couldn’t have asked for a more productive and respectable experience. From our perspective, what sets Derek and Natalie apart when representing sellers – in addition to their passion – is their rare ability to strike a delicate balance between vigorously advocating on behalf of their clients while also graciously engaging the entire San Francisco brokerage community. We will actively seek out opportunities to work with them again in the future. They are principled, proficient and sincere agents who will do any Seller proud throughout the selling process.
Derek and Natalie often had to handle details way above and beyond the call of duty! What peace of mind throughout to have realtors® we could trust and depend on.
As you know (you’ve been through this)…preparing a house for sale, especially after the death of a parent (and my Mom lived in that house for nearly 60 years) is really a tough emotional and physical ride. And to complicate matters, neither Jeff nor I live near San Francisco. There were numerous inspections and retrofits that were required to make the house compliant with regulatory requirements to sell it – even as an estate/as-is sale.
Jeff and I cleaned out the place, and had an estate liquidator (who Derek recommended) do the final removal of all items from the house.
Under the circumstances, it couldn’t have been handled more professionally, more easefully, or more sensitively by any other realtor®. Derek and Natalie often had to handle details way “above and beyond the call of duty!
What peace of mind throughout to have realtors® we could trust and depend on. You really did Jeff and I a huge favor by referring us to Derek and Natalie. Many, many thanks!!
The other Realtors® I interviewed did not come close to matching the professional, rational approach taken by you.
Wow, as always, all bases are covered. Thank you both again for everything. What a dream transaction and process. Almostmore “The other Realtors® I interviewed did not come close to matching the professional, rational approach taken by you.”
This was the best sell and buy experience imaginable.
more “This was the best sell and buy experience imaginable.”
They guided our family through a tricky, multiple bid purchase to help us buy, literally, the house of our dreams.
We had an amazing experience with Natalie and Derek… Simply put, we were ‘blown away.
more “We had an amazing experience with Natalie and Derek… Simply put, we were ‘blown away.”
…awesome, insightful (and patient) advisors…
Barbara and I are thankful that David introduced us to such awesome, insightful (and patient) advisors for this journey. We hope closing the transaction is the beginning of a friendship, not the end of a professionalmore “…awesome, insightful (and patient) advisors…”
I have never had an agent (or, in this case, agents) so consistently “ahead of the curve” ….
more “I have never had an agent (or, in this case, agents) so consistently “ahead of the curve” …. “