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January 23, 2017

Derek and Natalie often had to handle details way above and beyond the call of duty! What peace of mind throughout to have realtors we could trust and depend on.

I wanted to take a moment to contact you to thank you for referring me to Derek Chin and his partner Natalie Rome at Paragon realty. We listed Mom’s flats with them in November, and had an offer from a buyer within the first week after the open house. The house changed title today, and I know I can also speak for my brother, Jeff, that we couldn’t be more grateful for all that Derek and Natalie did to support us through the various steps leading to the sale of the house.

As you know (you’ve been through this)…preparing a house for sale, especially after the death of a parent (and my Mom lived in that house for nearly 60 years) is really a tough emotional and physical ride. And to complicate matters, neither Jeff nor I live near San Francisco. There were numerous inspections and retrofits that were required to make the house compliant with regulatory requirements to sell it – even as an estate/as-is sale.

Jeff and I cleaned out the place, and had an estate liquidator (who Derek recommended) do the final removal of all items from the house.

Under the circumstances, it couldn’t have been handled more professionally, more easefully, or more sensitively by any other realtor. Derek and Natalie often had to handle details way “above and beyond the call of duty!

What peace of mind throughout to have realtors we could trust and depend on. You really did Jeff and I a huge favor by referring us to Derek and Natalie. Many, many thanks!!